Privacy Policy

Privacy Policy

How E Udyam Sewa (operated by Acleriatech) collects, uses, and protects your personal and business information.

Effective Date: 1st January 2025  |  Last Updated: 2026  |  Applies To: eudyamsewa.com

1. Who We Are

E Udyam Sewa ('we', 'us', 'our') is a private B2B consultancy brand operated by Acleriatech, a private technology and digital solutions company based in Jamshedpur, Jharkhand, India. All data collected through eudyamsewa.com is processed and controlled by Acleriatech as the data controller for E Udyam Sewa.

Website: eudyamsewa.com  |  Email: support@eudyamsewa.com  |  Phone: +91 62093 18224

This Privacy Policy is published in compliance with the Information Technology Act, 2000, the IT (SPDI) Rules 2011, the Aadhaar Act 2016, and the Digital Personal Data Protection Act, 2023.

2. Information We Collect

2.1 Information You Provide

• Identity Information: Full name, Aadhaar number, PAN number
• Business Information: Business name, type, NIC code, investment and turnover details, business address
• Contact Information: Mobile number, email address
• Payment Information: Transaction reference numbers via secure payment gateways — we do not store card or UPI credentials
• Communication: Messages, queries, and feedback submitted via our website, email, or WhatsApp

2.2 Automatically Collected

• IP address, browser type, and device information
• Pages visited and navigation patterns (anonymised analytics)
• Cookies and session data (see Section 7)

3. Sensitive Personal Data (SPDI)

Aadhaar numbers and PAN details collected during the registration process qualify as Sensitive Personal Data or Information (SPDI) under the IT (SPDI) Rules, 2011. We handle this data with heightened care:

• SPDI is collected only with your explicit consent and only for Udyam registration processing
• Aadhaar data is handled strictly in compliance with the Aadhaar Act, 2016 and UIDAI guidelines
• Aadhaar numbers are not stored beyond the period required for service delivery
• Access to SPDI is restricted to authorised personnel on a need-to-know basis only

4. How We Use Your Information

• Processing and submitting your Udyam registration or related application on your behalf
• Verifying your identity and business details as required by the registration process
• Communicating with you about your application status, updates, and certificate delivery
• Responding to your queries and support requests
• Processing payments for our consultancy services
• Sending service-related notifications (not unsolicited marketing)
• Improving our services, website, and customer experience
• Complying with applicable Indian laws and legal obligations

We do NOT sell, rent, commercially exploit, or share your personal or business data with any third party for marketing purposes.

5. Data Sharing

We do not sell or trade your data. We may share your information only in these limited circumstances:

• Government Portals: Your data is submitted to udyamregistration.gov.in and relevant government systems as required to process your application
• Parent Company: Data is shared within Acleriatech (the parent entity) for operational and service delivery purposes, under the same privacy standards
• Payment Processors: Transaction data is shared with our secure payment gateway providers solely to process your payment
• Legal Obligation: We may disclose information if required by law, court order, or direction of a competent government authority

6. Data Retention

7. Cookies

Our website uses cookies to improve your experience — keeping you logged in, remembering your form progress, and understanding how users navigate our site. We use essential, analytics, and preference cookies only. You may disable cookies in your browser settings, though some features may not function correctly.

8. Data Security

• All data transmitted through our website is protected by HTTPS/SSL encryption
• Sensitive data is stored in encrypted systems with restricted access controls
• We use secure, PCI-compliant payment gateways — we do not store card or UPI credentials
• Internal access to personal data is restricted to authorised personnel only
• Regular security reviews are conducted on our systems and processes

9. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal retention obligations)
• Withdraw consent to data processing at any time (may affect service delivery)
• Lodge a complaint regarding our data practices

To exercise any right, email us at support@eudyamsewa.com or call +91 62093 18224. We respond within 30 days.

10. Children's Privacy

Our services are directed exclusively at business entities and adult professionals (18+). We do not knowingly collect personal data from individuals under 18. If we become aware of such collection, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. The revised policy will be published on this page with an updated effective date. Continued use of our services after any update constitutes acceptance of the revised policy.

12. Contact & Grievance